If you are a Jacksonville-area customer of JEA, you have a number of options to pay your monthly bill. You can pay:
- Online: Log in to your account at and make your payment. (Note that there is an extra fee for credit card or debit card payments. Payments from your bank account are free.)
- By Mail: Send your payment to the following address: JEA, P.O. Box 45047, Jacksonville, FL 32232-5047.
- By Phone: The JEA customer service phone number for payments is 904-665-6000. Paying by bank account is free; credit or debit card payments carry an extra fee.
- In Person: You can pay your bill at the JEA Customer Center at 21. W. Church Street in Jacksonville. You can also pay at most local Publix, Walgreens, and Winn-Dixie stores.